Government & Public Sector

From citizen requests to tender files: agents bound to regulation, explainable, leaving the decision with the officer.

In public institutions every transaction is tied to a regulation clause, a deadline and a responsible officer. Aginies builds agents that route citizen requests, pre-assess permit and social-assistance files, and compare tender bids with specifications. Every output is justified with a clause number; the decision always belongs to the authorised officer or commission. Deployment can run in the institution’s own data centre with no external dependency.

Why it does not reach production
01

Request routing

Petitions reach the wrong unit, the clock runs, the citizen applies again.

02

File pre-review load

Missing-document checks in permit, assistance and tender files take most of officers’ time.

03

Explainability

Every decision requires a rationale; black-box tools cannot be used.

04

Sovereignty requirement

Data cannot leave the country; most cloud assistants are ruled out for that reason.

Scenarios

Agents you can watch live for this sector

Government & Public SectorHITL

Citizen request routing

e-Government requests classified in seconds, given a legal deadline and routed to the right unit with an SLA.

54,000 runs / month 98.1% success 4 agents
Government & Public SectorHITL

Permit application check

Missing documents and regulatory fit reported in minutes; the licensing officer always makes the decision.

3,100 runs / month 95.8% success 4 agents
Government & Public SectorHITL

Public procurement bid file pre-check

Bid files are compared with the specification, missing and non-conforming documents listed; the evaluation decision belongs to the commission.

380 runs / month 94.8% success 4 agents
Government & Public SectorHITL

Social assistance eligibility pre-assessment

The application is verified against agency records, eligibility scored, gaps reported to the citizen; the decision belongs to the case officer.

21,000 runs / month 96.6% success 4 agents
Defence & AerospaceHITL

Export control and end-user screening

Part, buyer and end use are classified in one flow; licence need is detected, the decision always stays with the compliance officer.

2,600 runs / month 96.1% success 4 agents
Compliance and sovereignty
  • Deployment in the institution’s own data centre, air-gapped if required; open-source models served inside
  • Every output justified with a regulation clause and source document
  • The administrative decision is always with the authorised officer or commission; the agent only prepares
  • Access control and audit trail aligned with privacy and public-sector security requirements
Security →
Related solutions
KVKK / GDPR personal data protectionDetect personal data in documents and calls, mask it, and keep an audit-ready data map.Citizen services & file pre-reviewThe request to the right unit, the file complete, the decision with the officer: justified by clause.Public procurement & tender complianceBid files compared with the specification; the commission decides instead of hunting for findings.

Time to move from experimenting with AI to transforming with it.

In a 30-minute discovery session we take your 2–3 priority business problems, show a live demo of a similar scenario, and draft a roadmap that starts with the Value layer.

Book a 30-minute discovery session → dahi@aginies.com
  1. Your 2–3 priority problems
  2. Live demo of a similar scenario
  3. Roadmap starting with value analysis