Platform

One platform. Every layer of AI execution.

Build agents, manage knowledge, observe executions, connect systems. All from a single, production-grade control plane. Aginies is not a chatbot; it is the execution layer where all of the enterprise’s AI scenarios run.

Platform facts derived from the library

The numbers come from scenario definitions, not from copy.

The 77 live scenarios in the agent library are read at build time; the figures and distributions below are derived from those definitions and change as scenarios are added.

77live scenarios
14sectors
261specialist agents
657distinct tools
200systems connected
73approval rules
127write steps in systems
3,320,970simulated runs / month
Channel distribution (scenarios)
api37
app34
web29
whatsapp27
email27
batch25
voice23
sms5
branch3
Step kinds (all steps)
write127
tool call110
reason109
verify89
notify80
ingest77
human approval61
plan48
retrieve38
Model families (agent assignments)
aginies-tulpar83
aginies-sunkar78
aginies-talay71
aginies-konrul21
aginies-voice-tr8
Autonomous Agent

Build the agent by dialogue; test it, approve it, deploy it.

Describe what you need: the Autonomous Agent sets up the supervisor and specialist agents, connects tools and the knowledge base, picks the models, writes and runs the test corpus, and deploys with your approval. Everything in the agent library can be produced through this dialogue; runs are observed in logs and the dashboard.

Autonomous AgentAginies Workspace · Dialogue banking: voice and text transaction assistant
Message the Autonomous Agent…
AgentTestsLive

The agent will appear here

Dialogue Banking Supervisorplan · route · approveDialogue Agentaginies-talay-2on-premIdentity Agentaginies-sunkar-1on-premTransaction Agentaginies-tulpar-4on-premRisk Agentaginies-sunkar-1on-premMobile App ChatCore BankingCard ManagementFraud EngineSMS Gateway
  • Test corpus: by suite, scenario and turn; golden path, branches, robustness injection
  • Check families: customer resolved, PII before verification, state machine, memory round-trip, judge dimensions
  • Coverage report: which checks score, which are blind
  • Changes are versioned; deployment always stops at a human approval
  • Logs, conversations and the dashboard are queried from the same dialogue
Product family

7 products, one platform.

Platform Aginies is the umbrella; Voice, Code, Hub, Vision, Workforce and Dialog are its modules. Same governance, same logs, same licence.

Platform Aginies

Everything comes together here

Orchestration core, visual agent builder, Autonomous Agent, knowledge base, logs and dashboards. The single control plane where every agent is built, observed and governed.

  • Visual agent builder: agent, router, memory, guardrail and human-approval blocks
  • Autonomous Agent: build agents by dialogue, test corpora, deployment
  • Knowledge base: document pipeline, versioning, chunk editor
  • Logs and dashboards: live runs, conversations, per-agent success heatmap
  • Workspace and tenant separation: teams share agents inside the organisation and build together
  • Monitoring: what happens per agent, platform health, model usage and cost
  • Reports: scheduled cost, performance, SLA and audit reports by unit, channel and branch
  • Templates, users, licences
What is included
  • Visual agent builder, workspace and tenant management, roles via SSO
  • Execution engine, approval cards, kill-switch, dashboards and reports
  • Knowledge-base management and the Autonomous Agent
Integration

With the organisation’s identity provider (SAML/OIDC), SIEM, data warehouse and ticketing.

Governance

A separate policy set per workspace; four-eyes rule and versioning platform-wide.

77 / 77 scenarios use it
Platform Aginies · Dashboard · last 30 daysall workspaces · all tenants
executions13,120,000
success97.4%
p50 latency1,4 s
platform healthhealthy
busiest agents · each cell ≈ 1 day
dialog_banking_assistant%97.4
card_debt_payment%99.1
kvkk_data_detection%96.2
kvkk_document_masking%98.8
motor_claim_end_to_end%98.1
merchant_operations%100
model usage
aginies-tulpar-438%
aginies-talay-229%
aginies-sunkar-119%
aginies-voice-tr-v39%
cloud · proxy$2.960
cost · by scenario
Dialogue banking26%
Credit & onboarding24%
Claims operations18%
KVKK masking14%
Merchant ops10%
Other8%
PII masking: onanonymisation: onaudit trail: full1,920+ active agents

Voice Aginies

STT · TTS · ASR

Speech models trained for Turkish: streaming speech-to-text, natural text-to-speech and real-time ASR. Voice agents through call-centre SIP integration.

  • aginies-voice-tr-v3 (STT), aginies-tts-tr-v2, aginies-asr-stream-v1
  • On-prem serving; audio never leaves the enterprise
  • Voice analysis: quality scoring, sentiment and intent
What is included
  • Streaming Turkish ASR and STT (aginies-voice-tr-v3), natural TTS (tts-tr-v2)
  • Voiceprint verification, spoken OTP, warm hand-off
  • Call quality analysis: transcript, sentiment, compliance checks
Integration

SIP with Genesys, Avaya and open-source switches; API with recording systems.

Governance

Recordings in-country; identity level and transaction threshold per channel.

23 / 77 scenarios use it
Voice Aginies · SIP · call 0212-…-4471aginies-voice-tr-v3 · on-prem
customerSomeone hit my car last night, plate 34 ABC 123, I want to report a claim.
agentSorry to hear that. I found your policy by plate; can I take the location and time?
STT180 ms
intentclaim intake · 0.97
sentimentcalm
TTS · aginies-tts-tr-v2ASR · stream-v1PII masking: on

Code Aginies

IDE Registry · IDE extensions · code completion

For engineering teams: IDE extensions and code completion, an enterprise IDE registry, and the SDLC agent team (PM, analyst, architect, developer, tester) in the CI/CD pipeline.

  • In-house code completion; code never leaves
  • IDE Registry: approved extension and model distribution
  • SDLC agents work with Jira, Git and CI
What is included
  • IDE extensions (VS Code, JetBrains) and in-house code completion
  • IDE Registry: approved extension and model distribution, version pinning
  • SDLC agent team: analysis, design, development, test, review
Integration

With Jira, Git (GitHub, GitLab, Bitbucket, self-hosted), CI/CD and static analysis tools.

Governance

Code never leaves the organisation; PR merge and production deployment always with people.

8 / 77 scenarios use it
Code Aginies · billing-service/invoices.tscompletion · on-prem
14export async function exportInvoicePdf(id: string) {
15  const invoice = await repo.findById(id);
16  if (!invoice) throw new NotFound('invoice');
17  const pdf = await renderer.render('invoice', maskPii(invoice));
18  await audit.log('invoice.export', { id, user: ctx.user });
19  return storage.put(`invoices/${id}.pdf`, pdf);
20}
Tab: acceptPROJ-4821coverage 87%SAST ✓
IDE RegistryVS Code · JetBrains extensionDeveloper Agent · PR #2291

Hub Aginies

Model Hub · MCP Hub · Model proxy

Model catalogue: Aginies model families fine-tuned on enterprise data from Qwen, GLM and Kimi bases (tulpar, talay, sunkar, konrul) plus the current open releases of the same bases, on in-country GPUs. The catalogue is kept current: a new release is added to the Hub when it ships, the previous one stays for the contract term. Enter your own keys and let the platform reach cloud models as a proxy: single-point management, usage and cost tracking, masking. MCP Hub: approved tool servers.

  • aginies-tulpar-4 · talay-2 · sunkar-1 · konrul-1 (fine-tuned families, on-prem)
  • Current open releases of Qwen, GLM and Kimi in the same catalogue; aginies-voice-tr-v3 and tts-tr-v2 for speech
  • Model proxy: cloud models with your own keys, observed and masked from one point
  • Switch models with one selection; fallback strategy
What is included
  • Model catalogue: tulpar, talay, sunkar, konrul families and current open releases
  • Model proxy and key management; usage and cost tracking
  • MCP Hub: approved tool servers, invocation policies, connection tests
Integration

With in-country GPU pools; with the organisation’s chosen cloud model providers through the proxy.

Governance

Model and tool changes versioned and gated by tests; keys in an encrypted vault.

77 / 77 scenarios use it
Hub Aginies · Model Huball workspaces · October 2026
modelaccessusage · last 30 dayscost
aginies-tulpar-4on-prem · GPU 4× 58%—
aginies-talay-2on-prem · GPU 2× 84%—
aginies-sunkar-1on-prem · GPU 1× 91%—
aginies-konrul-1on-prem · vision 22%—
qwen · current releaseon-prem · open model 31%—
aginies-voice-tr-v3on-prem · STT 47%—
cloud · proxyyour key 12%$288
keys encrypted · never shown to usersall requests maskedMCP Hub · 14 servers

Vision Aginies

Documents · images · masking

Image and document understanding: invoice, contract and form extraction, damage-photo assessment, visual quality control. Personal-data detection and document masking run on the same models.

  • aginies-konrul-1 · images and documents · on-prem
  • Field extraction with source document and confidence score
  • Personal-data detection and document masking
What is included
  • Invoice, contract, form and ID document extraction; per-field confidence
  • Damage-photo assessment and visual quality control
  • Personal-data detection and document masking
Integration

With document stores (S3, SharePoint), scanners and ECM; results written to ERP and claims systems through tools.

Governance

Documents processed inside the perimeter; source document and extracted value stored together.

21 / 77 scenarios use it
Vision Aginies · invoice_2026_1012.pdfaginies-konrul-1 · on-prem
FATURA NO · 0,99 TOPLAM · 18.750,00 · 0,98 TCKN ████ · masked
extracted fields
Invoice noFTR-2026-1012
Date12.10.2026
KDV%20 · 3.125,00
Total18.750,00 TL
TCKNmasked (KVKK)
source: page 1confidence ≥ 0.95

Workforce Aginies

Agent workforce, on demand

Outsourced agents instead of outsourced people: roles such as iOS developer, business analyst, accountant and test engineer are hired as agents that work inside your tools. Every task, output and hour-equivalent in the work log; a named team lead on the Aginies side.

  • Role catalogue: engineering, business analysis, finance, support, HR, legal
  • Work log: task, output, hour-equivalent, quality score, review status
  • Shadow period → sampled review → autonomous; thresholds and kill-switch
  • Agent-month or output-based billing; you own the outputs
What is included
  • Role catalogue: engineering, business analysis, finance, support, HR, legal
  • Work log: task, output, hour-equivalent, quality score, review status
  • Shadow period → sampled review → autonomous; a named team lead
Integration

With the organisation’s own tools: Jira, Git, ERP, ticketing, e-mail.

Governance

Production and financial record changes under the organisation’s approval; the organisation owns the outputs.

17 / 77 scenarios use it
Workforce Aginies· roster and work log · fintech-opsMon 09:00

Dialog Aginies

Dialogue UI

The dialogue surface for customers and employees: web widget, mobile, WhatsApp and messaging. Session memory, human takeover and an audit trail for every message.

  • The same agent in text and voice channels
  • Human takeover and hand-back
  • Conversation dashboard and quality scoring
What is included
  • Web and mobile dialogue UI; embeddable widget
  • WhatsApp, SMS and e-mail channels with the same agent
  • Approval cards, file and image sharing, warm hand-off
Integration

With the organisation’s identity and OTP stack; with the WhatsApp Business API and SMS gateways.

Governance

Per-transaction identity threshold; every conversation and transaction in the trace.

60 / 77 scenarios use it
Dialog Aginies · web widgetcard_debt_payment v2
I want to pay my full card balance from my current account.
Your statement balance is 24,860, due 14 October. Current account ****7741 has enough balance. If you confirm I will send a one-time code.
✓ get_card_debt · get_accounts · policy: no approval needed
Confirm.
Code sent. Once entered, the payment executes instantly and you get a confirmation.
session memoryhuman takeover: readyaudit trail
Type a message…↑
Architecture

Wherever it needs to run.

Same platform, same governance; different perimeter. Switch the deployment mode to see where the sovereign boundary falls.

Platform, models and data inside the enterprise data centre. No external dependency; the Aginies model families and open releases are served in-house.

SOVEREIGN PERIMETER · ENTERPRISE DATA CENTRECHANNELSWebMobileVoice / SIPEmailWhatsAppAPIAGINIES ORCHESTRATION CORESupervisorRouterExecution engineMemoryGuardrailsHuman approvalsupervisor → sub-agents → supervisor · stateful · A2AKNOWLEDGE & RETRIEVALDocument pipelineVector storeHybrid searchChunk editorMODEL GATEWAYAginies families · on-premQwen · GLM · KimiFallback model · proxyINTEGRATIONRESTMCPDatabaseConnectorsENTERPRISE SYSTEMSCoreERPCRMTicketingHRPaymentsGOVERNANCE & OBSERVABILITYAudit trailCost attributionLatencyPII maskingKill-switchRBAC / SSOSOC 2 · ISO 27001 · KVKK / GDPRcompliant deployment© Aginies · conceptual architecture

Conceptual view. Component names and responsibilities are shown; implementation details are shared in a discovery session.

Capability layers

Eight layers, one execution model.

A

Orchestration & Execution Intelligence

the engine layer

Runs complex work end-to-end; routes requests intelligently and keeps multi-step processes stable even when dependencies fail.

  • Supervisor → sub-agent → supervisor architecture
  • Dynamic agent routing
  • Stateful multi-step execution
  • Agent-to-agent communication (A2A)
  • Scheduled and webhook triggers
  • Agent templates
  • Autonomous Agent: build agents by dialogue with test corpora
Scope
  • Supervisor plan, agent assignment and result merge; retry and fallback path on a failed step
  • Stateful execution: session and long-term memory, pending approvals, timeout rules
  • Parallel branches and loops; condition-based termination
Governance

Each agent’s authority is defined per tool; the supervisor cannot call out-of-scope tools.

Evidence

The run plan and every step’s input/output in the trace; replayable.

B

AI / Model Orchestration

brain selection and resilience

Uses the right model for each task; reduces vendor lock-in and keeps operations running when a provider is unavailable.

  • Multi-model gateway
  • Model proxy: single-point, observable access to cloud models with your own keys
  • Model switching without redesign
  • Fallback model strategy
  • On-prem serving for open-source models
  • Prompt testing environment and versioning
  • Hub Aginies: enterprise fine-tuned models (c5, g5, g4, oss) and speech models
Scope
  • Hub catalogue: fine-tuned families on Qwen, GLM and Kimi bases (tulpar, talay, sunkar, konrul) and current open releases
  • Model proxy: cloud models with the organisation’s own keys, single-point observation and masking
  • Per-scenario model choice, fallback model and prompt versioning
Governance

Model changes are versioned and never reach production without passing the test corpus.

Evidence

Model version, tokens and cost recorded per request; catalogue history.

C

Knowledge & Retrieval

enterprise memory

Turns fragmented enterprise information into governed, searchable, trustworthy knowledge; answers link back to sources.

  • Document embedding pipeline
  • Versioned knowledge base management
  • Tag-based document segmentation
  • Hybrid search and multi-source RAG
  • Chunk-level inspection and editing
  • Hallucination-reduction architecture
  • Knowledge base management: sources, tags and access policy
Scope
  • Document embedding pipeline, chunk inspection and tagging; versioned knowledge base
  • Access policy at chunk level: who may see which document through which agent
  • Cited answers; “I don’t know” when there is no source
Governance

Knowledge-base changes are approved by the owner; the previous version can be restored.

Evidence

Chunks and their versions used in every answer; coverage and quality report.

D

Governance, Risk & Compliance

the control layer

Makes AI auditable, safe and fit for regulated environments; every decision is traceable.

  • Guardrails and policy engine
  • Human-in-the-loop checkpoints
  • Agent decision traceability
  • Sensitive data masking and PII redaction
  • Masking and anonymisation of all requests
  • Full input/output logging and audit trail
  • Kill-switch and automation limits
Scope
  • Guardrails and policy engine: input/output checks, masking, forbidden actions
  • Human-approval checkpoints: threshold, approver, timeout; approval card on mobile and web
  • Kill-switch per user, team and organisation; role-based authorisation
Governance

Policy changes under the four-eyes rule; every rule versioned with a reason.

Evidence

Approval records (who, when, what), guardrail interventions and kill-switch events.

E

Observability & Optimisation

performance management

Provides visibility into accuracy, speed, cost and health; produces the data for continuous improvement.

  • Per-run traces and timelines
  • Latency and token tracking
  • Cost attribution by scenario, unit and channel
  • Usage and cost per model; platform health
  • Routing accuracy measurement
  • Dashboard and analytics layer
  • Live logs, conversation records, per-agent success heatmap
  • Reports: scheduled, exportable (PDF, XLSX, CSV); internal audit template
Scope
  • Per-run trace: step, duration, tokens, tool call, error
  • Dashboards: agent success heatmap, platform health, model usage, cost attribution
  • Forwarding to SIEM and data warehouse; alert rules
Governance

Traces are immutable and retained according to policy.

Evidence

One-click audit sample; monthly quality report per agent.

F

Integration & Connectivity

enterprise reach

Connects to enterprise systems and customer channels without rebuilding the existing technology landscape.

  • REST API and database integrations
  • Model Context Protocol (MCP) servers
  • Custom tool definitions and invocation policies
  • Native connectors: email, calendar, files, collaboration tools
  • Web widget and messaging integrations
  • MCP Hub: catalogue of approved tool servers
Scope
  • REST, databases and MCP servers; invocation policy per tool
  • Ready connectors: core banking, ERP, CRM, ticketing, payments, switch
  • Read/write separation; write tools require approval by default
Governance

Each tool defined with a service account and scope; secrets kept in the organisation’s vault.

Evidence

Tool-call log: parameters (masked), response code, duration.

G

Multichannel Experience & Voice

customer interaction layer

Delivers AI across digital, messaging and voice channels on one consistent orchestration underneath.

  • Real-time speech-to-text and streaming voice processing
  • Call-centre SIP integration
  • WhatsApp, SMS and email services
  • Intent detection and entity extraction blocks
  • Session memory
  • Dialog Aginies: dialogue UI, human takeover
  • Voice Aginies: Turkish STT, TTS and ASR models
Scope
  • Dialog Aginies on web and mobile; WhatsApp, SMS and e-mail channels
  • Voice Aginies: streaming ASR, Turkish STT/TTS, call centre over SIP
  • The same agent on every channel; warm hand-off and conversation summary
Governance

Identity level and transaction threshold defined per channel.

Evidence

Transcripts, recordings and summaries under the retention policy; quality score per channel.

H

Deployment & Enterprise Architecture

fit to enterprise constraints

Supports the on-premise, hybrid and sovereignty requirements of large enterprises.

  • On-premise and air-gapped deployment
  • Hybrid architecture: sensitive workloads inside, elastic capacity outside
  • Private cloud / dedicated region
  • SSO / SAML, fine-grained RBAC, workspace isolation
  • Per-tenant agent sharing and collaborative development
  • GPU-as-a-Service for in-country elastic capacity
Scope
  • Sovereign shared (our data centres in Türkiye), dedicated tenant/GPU, on-prem or air-gapped in the organisation’s data centre
  • Access: VPN tunnel or allowlist over the internet
  • In-country elastic capacity with GPU-as-a-Service
Governance

Change management and incident notification in the contract; remote maintenance in windows the organisation opens.

Evidence

Network diagram, tunnel/allowlist configuration, backup and drill records.

Visual agent builder

Design agent pipelines without writing glue code.

Drag, connect, configure. Every block, from agents and routers to memory, guardrails and human approval, is a first-class primitive you compose into any workflow. Business and IT look at the same screen.

Agent

A specialist with its own model, tools and memory.

Supervisor

Breaks the objective into steps, delegates to agents, merges the result.

Router

Branches the flow by intent, rule or score.

Memory

Shares session and long-term context across agents.

Guardrail

Checks input and output against policy; blocks or masks.

Human approval

Pauses on critical decisions, presents to the authorised person, records the decision.

Tool / MCP

Read or write to an enterprise system; invocation policy per tool.

Parallel & loop

Runs independent steps simultaneously and repeated work until a condition is met.

Monitoring and reports

Every run is visible, step by step.

What happens per agent, the health of the platform, which model is used how much and what it costs, on one dashboard. A step-by-step record of every run: input, output, model, duration, tokens, approver. Every request can be masked and anonymised; everything is separated by workspace and tenant.

  • Per-agent executions, success and error heatmap
  • Platform health: latency, queues, GPU and model availability
  • Usage and cost per model, including cloud models through the proxy
  • Cost attribution by scenario, unit and channel
  • Masking and anonymisation on every request
  • Workspace / tenant separation; teams share and co-develop agents
  • Reports: scheduled cost, performance, SLA and audit reports; PDF, XLSX, CSV; delivered by email and shared folder
  • One report for internal audit: model version, rule set, user
Platform Aginies · Dashboard · last 30 daysall workspaces · all tenants
executions13,120,000
success97.4%
p50 latency1,4 s
platform healthhealthy
busiest agents · each cell ≈ 1 day
dialog_banking_assistant%97.4
card_debt_payment%99.1
kvkk_data_detection%96.2
kvkk_document_masking%98.8
motor_claim_end_to_end%98.1
merchant_operations%100
model usage
aginies-tulpar-438%
aginies-talay-229%
aginies-sunkar-119%
aginies-voice-tr-v39%
cloud · proxy$2.960
cost · by scenario
Dialogue banking26%
Credit & onboarding24%
Claims operations18%
KVKK masking14%
Merchant ops10%
Other8%
PII masking: onanonymisation: onaudit trail: full1,920+ active agents
Platform Aginies · Reportsall workspaces · October 2026
monthly executions · last 12 monthslast 30 days: 13,120,000+31% YoY
reportbreakdownscheduleformat
Monthly cost reportscenario · unit · channel · branch1st of month · 07:00PDF · XLSX
Agent performancesuccess, latency, error classesweekly · MondayPDF
Audit exportrun traces, approvals, model versionson demandCSV · JSON
Model usagetokens, cost and proxy share per modeldaily · 06:00XLSX
SLA and capacityp95 latency, queues, GPU occupancy, projectionweeklyPDF
delivered by email and shared folderinternal audit templatepersonal data masked
Workforce Aginies · Roster and work logworkspace: fintech-ops · this week · tenants separate
agentrole · teamhour-eq.outputqualitymode
ios-dev-01iOS Developer · mobile team14 h9 PRs · 21 points4.7autonomous · 10% review
qa-01QA Engineer · mobile team31 h412 tests · 6 bugs4.8autonomous · 10% review
ba-01Business Analyst · payments product9 h11 stories · 2 processes4.5shadow · 100% review
acct-01Accountant · finance27 h238 entries · 3 reconciliations4.9autonomous · threshold-approved
work log · today
09:12ios-dev-01PR #4821 opened: payment screen accessibility fixes · 2 tests addedreview pending
09:40acct-0138 supplier invoices processed, 2 out of tolerance → to m.ozkan for approvalapproval
10:05qa-01Regression round 3: 412/412 · 1 new bug (BUG-2291) filed with evidencedone
10:30ba-01Story PAY-118 with 6 acceptance criteria written → to the product ownerreview
weekly timesheet exportedbilling: agent-monthteam lead: e.demir (Aginies)
Integration

Plug in any tool with MCP.

Add a server URL, configure headers, test the connection: agents can invoke its tools securely. With chunk-level control, every piece of knowledge is inspectable, editable and tagged.

serverhttps://mcp.erp.internal/v1connected
toolsget_purchase_order · post_invoice · get_vendor
policypost_invoice → human approval > 50,000
authSSO · workspace: finance-ops
chunks4.212 · tag: policy/v3
Integration catalogue

200 systems in 12 kinds: the enterprise systems the scenarios touch.

Each row is a system kind with its examples from the library. Connecting a new system means one tool definition and one invocation policy.

Enterprise APIs76 connections
Access ControlAppointment SystemBank SIM-Swap Signal APICI PipelineCI Runner (GitHub Actions)CI/CDCI/CD (signed artefacts)Card Management+55
Customer channels50 connections
Customer PortalHangar Tablet AppMicrosoft TeamsMobile App ChatOTP / SMS GatewayPush & SMS GatewaySMS GatewayShift Channel (Teams)+6
Core systems44 connections
Active Directory / Entra IDBSS / BillingBilling (Amdocs)Billing (CIS)CLM (Contract Lifecycle Management)Card ManagementClaims SystemCore Banking+19
Databases and vectors44 connections
Audit LogCollections PlatformControl & Sanctions Lists (vector)Eligibility Criteria (vector)Fleet RegistryGIS / Network ModelGIS / Zoning PlanKYC / Customer 360+29
Ticketing and work orders25 connections
CMMSCMMS (Maximo)Case ManagementField ServiceITSM / IncidentJiraJira (QA)Jira / Xray+6
ERP and MES25 connections
Billing / CIS (SAP IS-U)Billing / SettlementERPERP (SAP / Logo)ERP (SAP GTS)ERP BillingERP Spare PartsInventory+12
E-mail20 connections
E-mailEmailEmail (Exchange)Exchange / M365 MailProcurement Inbox
Document stores19 connections
ConfluenceContract RepositoryDocument StoreDocument Store (S3)Tech Pub Repository (S1000D)
CRM8 connections
CRMCustomer CRM / BillingCustomer ProfileHubSpotSalesforce CRM
Payment systems7 connections
Bank APIPSP / Acquirer APIPayment Gateway (iyzico)Payment HubRefund ServiceSettlement Ledger
Voice and switch6 connections
Call Centre SIPGenesys SIPIVR / SIP
HR systems3 connections
LMSSAP SuccessFactorsWorkday
Operations

How it is run after go-live.

Targets are settled with the organisation in the contract; the items below are the platform’s standard operating model.

Versioning and rollback

Agent definition, rule set, prompt and model version recorded together; rollback to the previous version is one step.

Test corpus gate

Every change passes the suite/scenario/turn test corpus before production; the coverage report is recorded.

Continuity targets

Target RTO 4 hours and RPO 1 hour on the sovereign shared deployment; set with the organisation on dedicated and on-prem. Backups inside Türkiye.

Model catalogue upkeep

When a new base release ships, the fine-tune is repeated and a new catalogue version opened; the previous one stays for the contract term.

Incident management

Notification times by severity in the contract; kill-switch with the organisation, root-cause report with Aginies.

Monthly review

Per-agent quality, cost and approval rates; threshold and rule updates together with the organisation’s administrator.

Deployment models

One platform, three deployments.

From sovereign shared to air-gapped; access over a VPN tunnel or an allowlist. Details on the security page. Security →

recommended startSovereign shared

Our data centres in Türkiye, an isolated workspace for the organisation, access over VPN.

  • Starts within days
  • Model updates and capacity handled by Aginies
  • Fixed IPs, isolated tenant, SIEM forwarding
higher isolationDedicated tenant / GPU

A tenant and GPU pool reserved for the organisation in the same data centre; encryption with the organisation’s own key on request.

  • No resource sharing
  • Organisation-specific model versions
  • Capacity commitment by contract
full controlOn-prem in the organisation’s data centre

Hub, model servers and Platform in the organisation’s own data centre; remote maintenance only in windows the organisation opens.

  • No data leaves the organisation’s perimeter
  • Requires the organisation’s GPU investment
  • Installation and updates follow the organisation’s change calendar

Time to move from experimenting with AI to transforming with it.

In a 30-minute discovery session we take your 2–3 priority business problems, show a live demo of a similar scenario, and draft a roadmap that starts with the Value layer.

Book a 30-minute discovery session → dahi@aginies.com
  1. Your 2–3 priority problems
  2. Live demo of a similar scenario
  3. Roadmap starting with value analysis