# Aginies

> Aginies is an enterprise agentic AI orchestration platform. A supervisor agent plans and delegates work to specialised sub-agents that retrieve knowledge, invoke tools (REST, MCP) and take real actions inside enterprise systems (core banking, ERP, CRM, ticketing, voice/SIP). Every step is traced, costed and, where policy requires, paused for human approval. The platform is model-agnostic and deploys on-premise, air-gapped, hybrid, or in a dedicated cloud region. Based in Istanbul, Türkiye; serving clients globally. Site languages: Turkish (/tr) and English (/en).

## What it is

- Supervisor → sub-agent → supervisor architecture; stateful multi-step workflows; agent-to-agent (A2A) communication
- Visual workflow builder: agents, routers, memory, guardrails, human approval, parallel branches and loops as first-class primitives
- Multi-source retrieval (RAG) with chunk-level inspection and editing; hallucination-reduction architecture
- Model gateway: proprietary and open-source models, fallback strategy, prompt versioning; open-source models served on-prem
- Governance: guardrails, policy engine, human-in-the-loop checkpoints, PII masking, full input/output audit trail, kill-switch
- Observability: per-run traces, latency and token tracking, cost attribution by scenario/unit/channel
- Integration: REST, databases, Model Context Protocol (MCP) servers, native connectors, WhatsApp/SMS/email, call-centre SIP voice
- Deployment: on-premise / air-gap, hybrid, private cloud / dedicated region; GPU-as-a-Service for in-country elastic capacity
- Compliance: SOC 2 Type II and ISO 27001 compliant platform; GDPR and KVKK compliant; built for regulated sectors (banking, insurance, healthcare)

## Methodology (five layers)

Every use case passes a five-layer assessment: 1 Value (why do this), 2 Readiness (do we have the inputs), 3 Feasibility (can we build it), 4 Operations (how it lives after go-live), 5 Governance (is it secure, controlled, auditable). Each stage ends at a decision point: proceed, fix or stop.

## Solutions running in production

- E-commerce support & action; Invoice & document extraction; Voice AI for claims intake; Email classification & attachment verification; Call-centre quality monitoring; Conversational banking

## Production

Live in retail, insurance, automotive and banking enterprises in Türkiye. Reference names are shared on request.

## Pages

- English home: https://www.aginies.com/en · Turkish home: https://www.aginies.com/tr
- Platform: https://www.aginies.com/en/platform
- Agent library (49 live agent scenarios): https://www.aginies.com/en/agents
- Comparison: https://www.aginies.com/en/compare
- Solutions: https://www.aginies.com/en/solutions · Industries: https://www.aginies.com/en/industries
- Methodology and self-assessment: https://www.aginies.com/en/methodology
- Security and sovereignty: https://www.aginies.com/en/security
- Contact: https://www.aginies.com/en/contact

## Contact

dahi@aginies.com · Istanbul, Türkiye