Enterprise Functions · Data protection & compliance

KVKK / GDPR personal data protection

Detect personal data in documents and calls, mask it, and keep an audit-ready data map.

In short

KVKK / GDPR personal data protection is an Aginies solution package for the Enterprise Functions sector in the “data protection & compliance” area. What the agents do: The KVKK Personal Data Detection agent finds and classifies national IDs, IBANs, health and contact data in documents and conversations; the KVKK Document Masking agent masks or anonymises fields before data reaches any model. Expected outcomes: personal data masked before it reaches a model; an audit-ready, current data inventory; compliance risk in document and call archives made visible. The package uses the PII detection, PII masking, Entity extraction, On-prem deployment capabilities of the Aginies platform and can be watched live through the Underwriting document extraction, Mortgage document review, Call centre quality monitoring, Email classification and attachment check scenarios in the agent library.

The problem

Personal data is scattered across contracts, emails and call recordings; nobody knows exactly what sits where. Every document and conversation sent to a model carries KVKK and GDPR risk unless it is masked.

What the agents do
  1. 01The KVKK Personal Data Detection agent finds and classifies national IDs, IBANs, health and contact data in documents and conversations.
  2. 02The KVKK Document Masking agent masks or anonymises fields before data reaches any model.
  3. 03Findings feed a data map: which data, in which system, for what purpose, for how long.
  4. 04Out-of-policy sharing and erasure requests route to the compliance team; every decision is kept with an audit trail.
Package scope
  • Detection and classification of personal data in documents and conversations
  • Masking, anonymisation and retention rules
  • Recording and response process for data-subject requests (access, deletion)
  • Data inventory and processing-record updates
What you need to start
  • Read access to document stores and communication channels
  • Data inventory and retention policy
  • Approval rules from the data controller and the KVKK team
Architecture

Derived from the linked scenarios: the supervisors, specialist agents, models and systems that run this package.

Supervisors
Underwriting SupervisorLoan File SupervisorQuality SupervisorMailroom Supervisor
Specialist agents
Document AgentMedical Assessment AgentUnderwriting AgentExtraction AgentIncome AgentValuation AgentTranscription AgentScoring AgentCoaching AgentClassification AgentAttachment AgentRouting Agent
Models (Hub catalogue)
aginies-konrul-1aginies-tulpar-4aginies-talay-2aginies-voice-tr-v3aginies-sunkar-1
Systems touched
Underwriting WorkbenchDocument Store (S3)Vector StoreEmail (Exchange)Loan Origination SystemCredit Bureau (KKB)Genesys SIPQM Scorecard / Case ManagementQA Rubric Vector StoreWorkdayExchange / M365 MailMailbox Rules & Checklists Vector StoreServiceNow
Channels
emailwebbatchbranchvoice
Simulation volumes
187,000runs / month
98.0%success rate
7.8 smedian duration
$0.0017estimated cost / run

Summed from the simulation definitions of the linked scenarios; recalculated for your scale in the discovery session.

Outcomes
  • Personal data masked before it reaches a model
  • An audit-ready, current data inventory
  • Compliance risk in document and call archives made visible
Capabilities used
PII detectionPII maskingEntity extractionOn-prem deploymentData map & lineageHuman-in-the-loopAudit trail
Explore the platform →
Measured targets
Personal-data detection accuracy97% and above
Response time to data-subject requestsHalf the statutory deadline
Manual masking effort80% lower

Target ranges from comparable deployments; baseline and target are fixed together in the first week of the pilot.

Governance and approval rules

Scenario-level approval rules plus the package’s general controls.

  • Underwriting document extractionLoading ≥ 50% or sum assured > 5,000,000 → senior underwriter approval
  • Mortgage document reviewLoan > 3,000,000 or DTI > 45% → underwriting officer approval
  • Call centre quality monitoringScore < 60 or compliance breach → team leader review
  • packageDeletion and external sharing always under the data controller’s approval
  • packageThe detection model runs on-prem; data never leaves Türkiye
Rollout
  1. 1 · Rule and control design · 2–3 weeksRegulatory articles translated into the control set, the decision matrix approved with compliance, trace requirements written.
  2. 2 · Shadow period · 4 weeksThe agent produces findings and recommendations, the expert decides; disagreement rate and reasoning quality measured.
  3. 3 · Audit-ready operationControl evidence collected automatically; audit reports and the exception register opened to internal audit.

Time to move from experimenting with AI to transforming with it.

In a 30-minute discovery session we take your 2–3 priority business problems, show a live demo of a similar scenario, and draft a roadmap that starts with the Value layer.

Book a 30-minute discovery session → dahi@aginies.com
  1. Your 2–3 priority problems
  2. Live demo of a similar scenario
  3. Roadmap starting with value analysis