Email classification and attachment check
Every e-mail in the shared mailbox is classified, attachments checked against a list, gaps asked for at once.
Email classification and attachment check
- New e-mail in operations@ with 2 attachments (PDF, XLSX)
- Class: "supplier onboarding request" · confidence 0.94 · language TR
- Checklist "supplier onboarding" v4: tax certificate, signature circular, IBAN letter
- PDF = tax certificate (2025, expired); XLSX = bank form; signature circular missing
- Result: 1 missing, 1 expired → cannot proceed; auto-reply permitted by policy
- Ticket SN-INC-771230 opened as "waiting for sender", SLA paused
- Attachments archived under the ticket, hashes recorded
- Sender replied with the 2 missing/expired items, e-mail moved to "Pending"
Simulation · derived from real agent definitions · every agent can be built by dialogue with the Autonomous Agent and validated with a test corpus
New e-mail in the operations@ shared mailbox
Request in the right queue, attachments verified and archived, gaps asked of the sender
Agents
Mailroom Supervisor
Decomposes the objective, delegates to agents, manages approval points, merges the result.
Classification Agent
Classifies the e-mail by topic and language
classify_emailextract_entitiesAttachment Agent
Reads attachments, checks type and validity
parse_attachmentdetect_document_typesearch_checklistscheck_required_attachmentsRouting Agent
Opens the ticket and replies to the sender
create_ticketarchive_attachmentsreply_emailmove_to_folderSteps
| # | Kind | Agent | What happens | System | ms | tok |
|---|---|---|---|---|---|---|
| 01 | ingest | Mailroom Supervisor | New e-mail in operations@ with 2 attachments (PDF, XLSX) | — | 180 | — |
| 02 | reason | Classification Agent | Class: "supplier onboarding request" · confidence 0.94 · language TR | — | 520 | 430 |
| 03 | retrieve | Attachment Agent | Checklist "supplier onboarding" v4: tax certificate, signature circular, IBAN letter | Mailbox Rules & Checklists Vector Store | 340 | 280 |
| 04 | reason | Attachment Agent | PDF = tax certificate (2025, expired); XLSX = bank form; signature circular missing | — | 880 | 720 |
| 05 | verify | Attachment Agent | Result: 1 missing, 1 expired → cannot proceed; auto-reply permitted by policy | — | 300 | 200 |
| 06 | write | Routing Agent | Ticket SN-INC-771230 opened as "waiting for sender", SLA paused | ServiceNow | 480 | — |
| 07 | write | Routing Agent | Attachments archived under the ticket, hashes recorded | Document Store (S3) | 260 | — |
| 08 | notify | Routing Agent | Sender replied with the 2 missing/expired items, e-mail moved to "Pending" | Exchange / M365 Mail | 240 | — |
Call centre quality monitoring
Every call scored against the rubric, not a sample; compliance breaches and coaching flags ready by morning.
Contract clause extraction
Clauses are extracted and compared with the legal playbook; deviations reach counsel with redline suggestions.
Employee onboarding
Accounts, kit and training plan ready the moment HR creates the hire; off-template access goes to the manager.
Time to move from experimenting with AI to transforming with it.
In a 30-minute discovery session we take your 2–3 priority business problems, show a live demo of a similar scenario, and draft a roadmap that starts with the Value layer.
- Your 2–3 priority problems
- Live demo of a similar scenario
- Roadmap starting with value analysis