Line stoppage response: from alarm to work order and shift report
An MES alarm lands; root cause found from history, spare part checked, work order and plan update ready within minutes.
Line stoppage response: from alarm to work order and shift report is an agent scenario in the Manufacturing & Automotive sector running on the api, app channels. Trigger: Unplanned stoppage event from the MES (line 3, station 7). The Production Supervisor coordinates 4 specialist agents (Diagnosis Agent, Parts Agent, Planning Agent, Report Agent) across 5 systems (MES, SCADA Historian, CMMS, ERP Spare Parts, Shift Channel (Teams)); of 10 steps, 2 write to systems and 1 are checks or approvals. Outcome: Work order opened, part reserved, plan shifted, shift report written. Approval rule: Schedule change > 2 hours or urgent purchase above 50,000 → shift lead approval.
Line stoppage response: from alarm to work order and shift report
- MES event: line 3 / station 7 stopped, fault E-214 (servo torque overload), 14:02
- Historian: torque up 18% over 6 hours, vibration above threshold for 3 days
- Root-cause ranking: bearing wear 72%, belt tension 19%, servo drive 9%
- Plan: part stock → work order → schedule simulation → team notice → shift report
- Bearing 6208-2RS: 4 in stock, shelf B-12; no spare servo drive, lead time 9 days
- 2 bearings reserved to the work order; purchase request opened for the servo drive
- CMMS work order #WO-18834: high priority, 2 technicians, estimated 2.5 h, procedure attached
- Simulation: 2.5 h stoppage costs 310 units; 180 units can shift to line 2
- Schedule change presented to the shift lead; approved, line 2 recipe updated
- Summary to the team channel; shift report written with root cause, actions and lost units
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Simulation · derived from real agent definitions · every agent can be built by dialogue with the Autonomous Agent and validated with a test corpus
Unplanned stoppage event from the MES (line 3, station 7)
Work order opened, part reserved, plan shifted, shift report written
Agents
Production Supervisor
Decomposes the objective, delegates to agents, manages approval points, merges the result.
Diagnosis Agent
Builds a root-cause hypothesis from sensor history and maintenance records
query_historianget_maintenance_logrank_causesParts Agent
Checks spare-part stock and lead time, reserves the part
check_stockreserve_partcreate_purchase_reqPlanning Agent
Redistributes the production plan and shift load
get_schedulesimulate_shiftupdate_scheduleReport Agent
Opens the work order, informs the team, writes the shift report
open_work_ordernotify_teamwrite_shift_reportSteps
| # | Kind | Agent | What happens | System | ms | tok |
|---|---|---|---|---|---|---|
| 01 | ingest | Production Supervisor | MES event: line 3 / station 7 stopped, fault E-214 (servo torque overload), 14:02 | MES | 160 | — |
| 02 | retrieve | Diagnosis Agent | Historian: torque up 18% over 6 hours, vibration above threshold for 3 days | SCADA Historian | 1,400 | 520 |
| 03 | reason | Diagnosis Agent | Root-cause ranking: bearing wear 72%, belt tension 19%, servo drive 9% | — | 1,800 | 1,100 |
| 04 | plan | Production Supervisor | Plan: part stock → work order → schedule simulation → team notice → shift report | — | 240 | 220 |
| 05 | tool | Parts Agent | Bearing 6208-2RS: 4 in stock, shelf B-12; no spare servo drive, lead time 9 days | ERP Spare Parts | 480 | — |
| 06 | write | Parts Agent | 2 bearings reserved to the work order; purchase request opened for the servo drive | ERP Spare Parts | 520 | — |
| 07 | write | Report Agent | CMMS work order #WO-18834: high priority, 2 technicians, estimated 2.5 h, procedure attached | CMMS | 600 | — |
| 08 | reason | Planning Agent | Simulation: 2.5 h stoppage costs 310 units; 180 units can shift to line 2 | MES | 2,200 | 900 |
| 09 | approval | Planning Agent | Schedule change presented to the shift lead; approved, line 2 recipe updated | MES | 900 | — |
| 10 | notify | Report Agent | Summary to the team channel; shift report written with root cause, actions and lost units | Shift Channel (Teams) | 460 | 260 |
Supplier invoice three-way match
Invoice, PO and goods receipt matched in SAP automatically; only out-of-tolerance lines reach a buyer.
Maintenance ticket triage
Sensor alarm and technician voice note become one work order, spare parts and a safe stop window included.
Warranty claim processing
Dealer claims validated for coverage, parts and labour in minutes; big amounts go to the regional manager.
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