Bankingappvoice

Credit card limit increase

The customer types in the app or talks to the call centre; the decision takes seconds, and anything above threshold goes to a manager.

Banking

Credit card limit increase

SUPERVISORAGENTSSYSTEMSCard Supervisorplan · route · approveIntent Agentaginies-small-oss-32bon-premRisk Agentaginies-large-c5Operations Agentaginies-medium-oss-120bon-premCore BankingKYC / Customer 360Push & SMS Gateway
Audit trail00:00.00
run #128,685elapsed 0 mstokens 0cost $0.000status —Approval rule: Limit > 100,000 → branch manager approval

Simulation · derived from real agent definitions · every agent can be built by dialogue with the Autonomous Agent and validated with a test corpus
Trigger

"I want to raise my limit" message in the mobile app

Outcome

New limit written to core banking, customer informed, decision trail stored

Agents

SUPERVISOR

Card Supervisor

Decomposes the objective, delegates to agents, manages approval points, merges the result.

aginies-small-oss-32b · on-prem

Intent Agent

Understands the request, extracts amount and card

detect_intentextract_entities
aginies-large-c5

Risk Agent

Applies policy against score, income and utilisation

get_customer_profileget_utilisationpolicy_check
aginies-medium-oss-120b · on-prem

Operations Agent

Writes the approved limit to core banking

update_card_limitsend_notification

Steps

#KindAgentWhat happensSystemmstok
01 ingest Card Supervisor Message received, session identity verified — 180 —
02 reason Intent Agent Intent: limit increase · Amount: 150,000 · Card: ****4412 — 640 410
03 plan Card Supervisor Plan: risk check → policy → write → notify — 320 220
04 tool Risk Agent Customer profile and 12-month utilisation pulled KYC / Customer 360 410 —
05 verify Risk Agent Policy v1.3: score 742, utilisation 38% → eligible, above threshold — 780 960
06 approval Card Supervisor Limit > 100,000 → routed to branch manager approval — 2,400 —
07 write Operations Agent Limit updated to 150,000 in core banking Core Banking 520 —
08 notify Operations Agent Push and SMS sent, decision trail stored Push & SMS Gateway 260 —
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